In Brief
Delivery: 
On Demand programme duration 
On Demand non-member fee: On Demand member fee: 
Seniority: Download Brochure
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Communicating for Performance On Demand
Delivery Options
This programme is also available as a live delivery programme, and will be delivered in-person at the IMI Campus to facilitate the best learning experience for participants.
The in-person programme for Communicating for Performance will commence on 08 September 2022.
You can look forward to:
Testing your knowledge
Your acquired knowledge will be challenged through a series of quizzes and reflective questions.
Learning support
You will have a variety of learning resources available, as well as 24/7 technical support.
Knowledge centre
You will have access to the IMI Knowledge Centre for the duration of your programme.
Peer learning
Interactive discussion boards will provide a platform for you to network with your fellow participants.
Why choose this programme?
Most people believe that they can communicate, but can they communicate effectively?
This programme will show you how to listen, provide feedback and avoid common mistakes made in communication.
Communicate
Learn how to be an effective communicator.
Adapt
Develop the tools you need to answer tough questions on the spot.
Influence
Understand the psychology of influencing techniques.
Key takeaways
Influence People
Learn how to influence people, read body language, think on your feet, answer tough questions, and be assertive.
Assertive Leadership
Lead people effectively. Gain the confidence and competencies to communicate and lead stakeholders across your organisation.
Impact
Make everything you say matter. Develop your ability to communicate with clarity, brevity and impact.
Programmes themes
• Exploring and understanding your listening skills.
• Giving and receiving effective feedback.
• Seeking and providing clarity in your communications.
• Understanding and challenging assumptions successfully.
• Developing your influencing skills.
• Understanding the science of body language and how to read/apply.
• Understanding micro expressions and facial gestures.
• Thinking on your feet.
• Developing your assertion skills.
• Dealing with difficult situations.
• Dealing with difficult people.
• Dealing with difficult behaviours.
What our graduates say
This programme has made me more confident, assertive and better able to communicate and build relationships with my colleagues and clients. I find that I am much more of an active listener now and I’ve learnt much more about how I currently communicate, what my style is and how to improve it.Thomas HeeneyRTE, Account Manager
