This programme will show you how to listen and provide feedback and how to avoid the usual mistakes in communication. This programme is available in live and on demand delivery formats.

Our experienced trainers will guide you through the process of facilitation and provide you with tools and techniques that you can put to immediate use. You will also be provided with expert analysis and feedback to allow you to enhance your skills for success.

Think on Your Feet® introduces the “capsules-of-persuasion” concept – 10 plans that structure your ideas quickly, for impact and persuasion.